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September 2, 2015

Dear Valued ARGUS Valuation DCF Customer,

Customers around the world are continuing to adopt and recognize the benefits of ARGUS Enterprise (“AE”) as their solution to transact, value and manage their commercial real estate assets. As a result, we have carefully reviewed our longstanding support policies for ARGUS Valuation DCF ("DCF").

With our focus on building on the strength and adoption of the AE platform, we have decided to end sales and support of ARGUS Valuation DCF.  We are reaching out to all our customers to ensure you have the support you need in this process along with the critical dates to make any necessary adjustments and maintain the continuity and success of your business.

End of Support for ARGUS Valuation DCF

After June 30, 2017, ARGUS will no longer offer support for ARGUS Valuation DCF.  The following services will be discontinued:

  • Customer support including telephone, email and chat services
  • Installation support
  • Knowledgebase resources
  • Product updates and hotfixes

Software Maintenance may be renewed through the end of June 30, 2017 including partial year renewals for clients with support contracts expiring after June 30, 2016.  Customers who have purchased a perpetual license of DCF will continue to retain the right to use this solution, but please note that technical support including installation download and installation support will not be available after June 30, 2017.

End of Sales of ARGUS Valuation DCF

After December 31, 2015, ARGUS will no longer sell ARGUS Valuations DCF.  This includes any upgrade license sales or add-on licenses of DCF for additional users.  In addition, we will not accept any new subscriptions of DCF Online after December 31, 2015.  DCF Online users who have already purchased a subscription may continue to renew their subscription through June 30, 2017.

With the end of license sales, public training of DCF will also be discontinued after December 31, 2015.  ARGUS will only offer DCF training through private training sessions at the customer’s request.  E-learning and web-based trainings will also be available by request only.

Transitioning to ARGUS Enterprise

ARGUS Software is committed to providing the best solutions for our customers. Substantial investments have been made in the AE platform based on customer feedback, DCF enhancement requests and global market requirements.  Our recent version of AE has several new enhancements making the transition from DCF to AE easier than ever before. Here are a few ways we’ve improved AE for our DCF users:

  • User productivity: AE 10.6 features a number of ease-of-use improvements aimed to increase productivity including several DCF inspired enhancements such as legacy shortcuts, the ability to copy and paste from Excel and direct edit panes.
  • New reporting capabilities: Additional new reporting capabilities have been added including Report Search and Report Packages options as well as several useful DCF-like outputs such as Sources & Uses and Input Assumptions reports, all designed to provide greater visibility, interpretation and ease-of-use.
  • Enhanced sensitivity module: AE 10.6 delivers enhanced multi-dimensional, “what if” style scenario analytics and Key Performance Indicators (“KPIs”) to create a matrix of potential values, providing an extended evaluation capability to help identify, measure and mitigate risk.

We invite you to take a look at the latest version, and see why thousands of users have chosen the AE platform to transact, value and manage their real estate investments. ARGUS is committed to the success of all of our customers around the world, and we are focused on helping our DCF customers make an easy transition to AE. For more information visit www.argussoftware.com/argus-enterprise.

Thank you for your valued business, and we look forward to continuing to support you in your success.

Best Regards,

Bennetta Trahan
VP, Product Management
ARGUS Software

Stephen Lowrance
Product Manager, ARGUS Enterprise
ARGUS Software